Crystal Lake & McHenry County, IL
Water Damage Restoration in Crystal Lake & McHenry County
If there's water spreading across your floor right now, the clock is already running. Within hours, water wicks up drywall, soaks into subfloor, and gets behind baseboards where you can't see it — and that's where the real damage and the mold risk live. Power Dry is an IICRC-certified water damage restoration crew based in Crystal Lake, and the fastest way to stop the loss from getting bigger is to get the water out and start drying the structure. Call us and we'll dispatch.
Call Now — (224) 497-3851We handle the whole emergency end to end: emergency extraction, drying the structure down to the studs and subfloor, and documenting every step for your insurance company. You don't have to figure out what's covered, what to photograph, or how to talk to an adjuster. That's our job. Yours is to call, stay out of standing water, and let a certified crew take it from here.
We've been doing water mitigation across McHenry County for years — burst pipes in January, dishwasher lines that let go overnight, sump pumps that quit in a storm. Different cause, same playbook: extract fast, dry to a verified standard, and keep the claim clean so you're not fighting your carrier later.
What we do
Water damage isn't just the water you can see. Our certified crew arrives, finds the full extent of the moisture with meters and thermal imaging, extracts standing water, and sets commercial drying equipment to pull moisture out of the materials before it turns into rot or mold. We dry in place wherever we can to spare you unnecessary teardown, and we document the loss to insurance standards as we go.
- Emergency water extraction and standing-water removal
- Moisture mapping and thermal imaging to find hidden water behind walls and under floors
- Structural drying with commercial air movers and dehumidifiers (ASD & CDS certified)
- Burst, frozen, and leaking pipe cleanup — common in Northern Illinois winters
- Appliance-leak and water-heater-failure cleanup
- Anti-microbial application to treat affected surfaces and slow mold growth
- Daily moisture monitoring with documented readings until the structure is verified dry

Our process — what to expect
Call and dispatch
You call, we get the essentials — what happened, where the water is, whether it's still flowing — and dispatch a crew. We'll also tell you how to shut off the source if it's still running.
Inspect and map the moisture
On arrival we meter every affected area and use thermal imaging to find water you can't see, so nothing gets left wet behind a wall.
Extract
We pull out standing water with truck-mounted and portable extraction, removing the bulk of the moisture before drying begins.
Dry to standard
We set air movers and dehumidifiers, treat affected surfaces, and return to take documented moisture readings until the structure hits a verified dry standard — not just dry to the touch.
Document and hand off the claim
We package the photos, readings, and scope for your insurer and bill the carrier directly.
How we handle your insurance
Most sudden water damage — a burst pipe, an overflowing appliance, a failed water heater — is covered under a standard homeowner's policy. From the first visit, we document the loss the way adjusters expect to see it: photos, moisture readings, a line-item scope, and a record of the drying process. We bill your insurance carrier directly and coordinate with your adjuster so you're not stuck being the middleman. You handle your deductible; we handle the paperwork.
Why Power Dry
Power Dry is run by a founder with 8 years in emergency water restoration and IICRC certifications that map directly to this work: WRT (Water Damage Restoration Technician), ASD (Applied Structural Drying), and CDS (Commercial Drying Specialist). In plain terms: we're certified specifically in getting water out and drying a building back to a documented, verified-dry standard — the difference between a structure that's truly dry and one that just feels dry until mold shows up a month later.
Frequently asked questions
How fast can you respond?
We respond fast during business hours and dispatch a crew as soon as we have your details. The sooner the water comes out, the less damage spreads and the lower your claim.
Will my insurance cover it?
Most sudden, accidental water damage is covered by a standard homeowner's policy. We document the loss to insurance standards and bill your carrier directly. Gradual leaks you knew about and ignored are the usual exception — we'll tell you straight.
Do I have to tear out my drywall and floors?
Not always. We use moisture meters to find exactly what's wet and dry materials in place wherever it's safe to — saving you teardown, time, and cost.
How long does drying take?
Most homes dry in 3–5 days depending on how saturated they are. We monitor daily and dry to a verified standard rather than guessing.
What should I do before you arrive?
If you can do it safely, shut off the water source and the electricity to the affected area, and stay out of standing water. Don't use a household vacuum on the water. Then leave the rest to us.